Privacy policy

Last updated: September 26, 2024

This Privacy Policy outlines how Maria Callary Toys (the "Site," "we," "us," or "our") gathers, utilizes, and shares your personal information when you visit or engage with our services at mariacallarytoys.com (the "Site") or communicate with us regarding our services (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers and website visitors.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for other legal or operational reasons. Updated policies will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we gather various types of personal information from different sources, depending on your interactions with us. Beyond the specific uses detailed below, your information may be used to communicate with you, enhance the Services, comply with legal obligations, enforce our terms, and protect the Services and users.

Types of Personal Information We Collect

The personal information we collect varies based on your interaction with our Site. The term "personal information" refers to data that identifies or relates to you. Below are the categories and specific types of information we gather:

Information Directly Provided by You

When you engage with our Services, you may provide:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Name, billing/shipping addresses, payment confirmation, and contact details.
  • Account Information: Username, password, security questions, and related security info.
  • Customer Support Information: Any information included in your communications with us.

Some features may require specific information, and opting not to provide it could limit your access.

Information About Your Usage

We may automatically collect information regarding your interactions with the Services ("Usage Data") using technologies like cookies and pixels. This data may include device details, browser information, network connection info, IP address, and other usage specifics.

Information from Third Parties

We might receive information about you from third parties, such as:

  • Service Providers: Companies like Shopify that assist our Site and Services.
  • Payment Processors: Entities that handle your payment details (e.g., bank or card info).
  • Tracking Technologies: Data collected when you engage with our emails or advertisements.

All information from third parties will be managed per this Privacy Policy. See the "Third Party Websites and Links" section for more details.

How We Use Your Personal Information

  • Providing Services: We use your information to fulfill contracts, process payments, send notifications related to your account, manage orders, and enhance your shopping experience via Shopify.
  • Marketing and Advertising: Your data may be utilized for marketing communications and to tailor advertisements to your preferences. For EEA residents, this processing is based on our legitimate interest in promoting our products (Art. 6 (1) (f) GDPR).
  • Security and Fraud Prevention: We leverage your information to detect and address potential fraudulent activities and ensure account security.
  • Communication and Service Improvement: We use your data to support you and improve our Services, aligning with our legitimate interests (Art. 6 (1) (f) GDPR).

How We Protect Your Personal Information

  • We employ SSL encryption technology to secure payment data during transmission.

Our Commitment to Your Privacy

  • No Sale of Information: We do not sell or rent your personal data to third parties.
  • No Unauthorized Use: We will not utilize your information for advertising without your consent.
  • Purpose of Collection: We primarily collect data to facilitate transactions and enhance our services.
  • Incentives: Any offers for free gifts or incentives are contingent upon a purchase or part of a marketing initiative—not merely for data collection.

Compliance with Applicable Laws

We ensure our Privacy Policy adheres to relevant legal standards in the jurisdictions we serve.

Cookies

Our Site uses Cookies for functionality and analytics. For details on Shopify's cookies, visit https://www.shopify.com/legal/cookies. You may manage cookie settings through your browser, but blocking them could affect your experience.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate reasons, including:

  • Vendors: Third-party service providers acting on our behalf.
  • Business Partners: Marketing affiliates who handle your data according to their policies.
  • Consent-Based Sharing: Information shared when you provide consent, such as for shipping.
  • Affiliates: Internal sharing within our corporate family.
  • Business Transactions: Data shared during changes in business operations, legal compliance, or to safeguard services.

Over the last 12 months, we have disclosed various categories of personal information as detailed in this policy.

Category Categories of Recipients
  • Identifiers like basic contact details and specific order/account information.
  • Personal information categories defined by the California Customer Records statute, including basic contact details and specific order/account information.
  • Commercial information, such as order details, shopping history, and customer support data.
  • Internet or similar network activity, like Usage Data.
  • Geolocation data determined by an IP address or other technical measures.
  • Vendors and third-party providers offering services on our behalf (including internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).
  • Business and marketing partners.
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

User Generated Content

You may have the opportunity to submit product reviews and other user-generated content. This content will be public and available to anyone. We cannot guarantee the privacy or security of information you choose to make publicly accessible.

Third Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information about children. If you believe we have collected such information, please contact us to request deletion.

Security and Retention of Your Information

While we strive for security, no measure is perfect. We recommend against using insecure channels to communicate sensitive information. Retention of personal information depends on various factors, including legal obligations.

Your Rights

Depending on your location, you may have specific rights regarding your personal information, which include the ability to access, delete, correct, and restrict the processing of your data. To exercise these rights, please reach out to us using the contact details below.

  • Right to Access / Know: You can request to view the personal information we hold about you, along with details on how we use and share it.
  • Right to Delete: You have the right to ask for the deletion of your personal information that we keep on file.
  • Right to Correct: You may request corrections to any inaccurate personal information we possess about you.
  • Right of Portability: In certain situations, you can request a copy of your personal information and ask us to transfer it to a third party.
  • Restriction of Processing: You have the right to request that we cease or limit the processing of your personal information.
  • Withdrawal of Consent: If our processing of your personal information is based on your consent, you can withdraw that consent at any time.
  • Appeal: Should we decline your request, you have the right to appeal our decision by responding to the denial directly.
  • Managing Communication Preferences: We may send you promotional emails, which you can opt out of at any time via the unsubscribe link provided in those emails. However, you may still receive non-promotional emails related to your account or orders.

You can exercise any of these rights via our Site or by contacting us using the details provided below.

We will not treat you unfairly for exercising these rights. To provide a meaningful response, we may need to verify your identity, such as through your email address or account details. You also have the option to designate an authorized agent to make requests on your behalf. In such cases, we will require proof of authorization and may need you to verify your identity directly with us. We will respond to your requests promptly, in accordance with applicable laws.

Complaints

If you have complaints about our processing of your personal information, please reach out. If unsatisfied with our response, you may contact your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, relying on recognized transfer mechanisms where necessary.

Contact

For questions about our privacy practices or to exercise your rights, please email us at mariacallary@gmail.com.

For applicable data protection laws, we are the data controller of your personal information.